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Me TimeStories

Terms of service

The small print behind
big adventures.

What to expect when you create, read and share with Me Time Stories, and the rights you keep as a customer.

Draft for review · Updated

At a glance

Three things to know.

Grown-ups lead the way

Adult accounts are for people aged 18 and over. Parents and guardians manage their children’s access.

Your story, with care

Use photos and content you have permission to share, and review each finished book before sharing it.

Clear choices

Check prices and credits before paying. Your consumer rights stay protected, including for personalised books.

Draft for review. These terms are being prepared for launch. Our business name and address still need to be confirmed before they are adopted.

About these terms

Me Time Stories helps families create and read personalised storybooks and gives authors a workspace to prepare stories for review. These terms describe the rules for using our website, accounts, story tools and digital books.

“We”, “us” and “our” refer to the operator of Me Time Stories. Our full legal business name and postal address will be added before these draft terms are adopted. For questions, orders or complaints, contact info@metimestories.co.uk.

Our Privacy Policy explains how we handle personal information. Separate notices ask for permission when a feature processes a child’s photograph.

Your account

You must be 18 or older to create an adult account. Provide accurate details, keep your sign-in information private and tell us if you suspect unauthorised access. An author profile does not automatically give permission to publish to the family catalogue.

A parent or legal guardian manages child profiles and reading access. Children use the reading and creation features made available by their adult. Keep child sign-in codes and QR links private, and review access on shared devices.

You are responsible for content you submit and the permissions needed to use it. Do not impersonate anyone or use another person’s account without permission.

Creating your storybooks

You can browse available stories, choose personalisation details and, where offered, use a permitted photograph to create illustrations. Check names, answers, previews and any credit cost before starting.

Some illustrations and suggested text use artificial intelligence. Results can vary and may contain mistakes or an imperfect likeness. Review the finished book before sharing it or giving it to a child. Stories are for reading and enjoyment; they do not provide medical, educational assessment or other professional advice.

Creation times depend on the book and illustration service. A preview is an example rather than a promise of an identical result. If creation fails or the supplied book is faulty, contact us with the book title and a description of the problem.

Photos and family permissions

Upload a child’s photo only if you are their parent or legal guardian and have permission to use it. Have any other permissions needed from the photographer or people pictured. Respect your child’s wishes and use an appropriate portrait.

Saving a reusable profile photo and supplying a temporary photo for one book are separate choices. The permission notice shown with each feature explains its use. A completed book can contain a recognisable illustration of your child, even after a source photo is removed.

Do not submit intimate images, unlawful content or information that is unnecessary for a story. See the photo section of our Privacy Policy for how these images are handled.

Payments and subscriptions

Any price, billing currency, included credits, access period and renewal terms should be displayed before you pay. Signing up alone does not authorise a payment. Payments, where available, are handled through Stripe.

A subscription renews on the schedule shown at checkout until cancelled. Use Manage billing in your account to review or cancel it, or contact us for help. Cancellation stops future renewals; any remaining access and credits follow the terms shown when you purchased.

A Library Pass is a one-off purchase with the access period shown at checkout. Monthly, pass and top-up credits may have different validity periods. Review those details before purchasing or starting a book; credits are not a bank balance or cash deposit.

Cancellations and refunds

Contact info@metimestories.co.uk to request a cancellation, report an incorrect charge or ask about a faulty book. Include your account email and order reference, but never send your password or full payment-card details.

Where a statutory cooling-off period applies, you keep that right unless the legal conditions for an exception have been met. For digital content supplied immediately, losing a cancellation right requires your express consent to early supply and acknowledgement of that loss; simply accepting these terms does not provide that consent.

Paid digital content must meet applicable standards, including being as described and of satisfactory quality. Depending on the circumstances, you may be entitled to a repair, replacement, price reduction or refund. Personalisation does not remove your rights when digital content is faulty.

Your content and sharing

You keep any rights you already hold in the photos, text and artwork you upload. You allow us and the service providers needed for the feature to process that content to create, store and deliver your books, operate your account and carry out sharing you request.

Our website, branding, original catalogue stories and source illustrations remain protected by their owners’ intellectual property rights. You may read your books and use available downloads for personal, non-commercial enjoyment. You must not resell catalogue content or claim another author’s work as your own. AI output may not be unique and may not qualify for exclusive intellectual property rights.

Creating a share link lets anyone who receives that link view the shared book and pass the link on. Only share a child’s book with people you trust. Revoking a link prevents future access through that link, but cannot retrieve copies someone already saved.

Authors must own or have permission to use their submitted material. Catalogue publication requires review and approval. Any commercial author or licensing arrangement needs separate agreement.

Using the service fairly

  • Do not upload unlawful, abusive, exploitative or infringing material, or material that harms or sexualises children.
  • Do not try to access another family’s information, bypass access controls, scrape private content or interfere with the service.
  • Do not use the service to deceive people about identity, create harmful impersonations or exploit anyone’s image without permission.

We may restrict content or suspend access where reasonably necessary to protect people, investigate misuse or meet a legal obligation. Where appropriate, we will explain the reason and how to contact us to challenge an error.

Availability and responsibility

We aim to keep the service available, but maintenance and technical problems can interrupt access. Keep a personal copy of completed books where a download is available. We will take reasonable care when providing the service and addressing problems.

We are responsible for losses that applicable law makes us responsible for, including reasonably foreseeable loss caused by our breach. Nothing in these terms excludes liability for fraud, death or personal injury caused by negligence, or any liability that cannot legally be limited.

These terms do not reduce your mandatory consumer rights or prevent you from using any court or remedy available to you under applicable law.

Changes and getting in touch

We may update these terms as the service changes or to reflect legal requirements. We will show the revision date and give appropriate notice of significant changes. Changes do not retrospectively remove rights attached to an existing purchase.

To close an account, raise a concern or ask about these terms, email info@metimestories.co.uk. Account closure and subscription cancellation are separate requests; tell us if you want both. Personal information is handled as described in our Privacy Policy.